The conversational intelligence startup Kubiya wants to become the Siri for DevOps teams

Armed with $6 million in seed funding, startup Kubiya Inc. is on a mission to leverage its advanced conversational intelligence capabilities to make life easier for overburdened DevOps teams. With the software, operators now have a Siri-like self-service option, allowing them to express what they want to achieve in natural language and let a virtual assistant do the rest.

The Kubiya funding round was led by Hyperwise Ventures along with investors Pierre Lamond, Giora Yaron and others. The money will help the company expand its go-to-market strategy as it seeks to position itself as a must-have tool for DevOps teams.

Kubiya seems to think it can be, knowing that DevOps practitioners just don’t have enough hours in the day to handle all the demands that are being placed on them. Skilled DevOps staff is in short supply, and so those that are around are struggling to cope with a range of demands on their services. This means non-essential tasks like providing access to a database, looking at service logs, and answering questions about the cost of a customer’s environment often go by the wayside, resulting in reduced productivity and other types of backlogs.

DevOps teams just have too much to do, and every little helping hand they can get makes a big difference. With Kubiya, they can finally get that help in the form of a virtual assistant that draws on data from across their IT environment.

In an interview on theCUBE, SiliconANGLE Media’s mobile live streaming studio, Kubiya co-founder and chief executive Amit Eyal Govrin (pictured) explained that his company created the first domain-specific virtual assistant for DevOps practitioners.

“It means that Kubiya respects all these concepts around DevOps, like GetOps, workflow automation and so on,” he said. “We turn operational workflows into conversations.”

Kubiya has the ability to contextualize and automatically respond to every user request it receives, separating the more trivial ones and letting people do the most pressing tasks. With Kubiya, DevOps teams get more done, faster, resulting in broader productivity gains across the enterprise. For example, it can be used to help a DevOps professional launch a new cloud instance. The conversational AI system understands the basic query and then also asks relevant questions to determine the intent of the query so it can properly configure the right type of cloud instance with the necessary access and security controls.

Kubiya’s virtual assistant is as user-friendly as it gets. In particular, it can be embedded into existing tools and workflows such as Slack and Teams, command-line interfaces, low-code editors, and application programming interfaces. In this way, Kubiya amplifies trends around Slack, which is increasingly embedding multiple tools into its own user interface.

However, the real value comes from Kubiya’s advanced conversational AI abilities, allowing him to perform what Govrin calls “intention-based operations.” Just as a navigation system like Waze relies on its end-users to provide up-to-date information about traffic conditions, Kubiya does the same for DevOps, he explained.

“There has to be a two-way feedback loop where the end nodes help train the system, and that’s essentially what we’re allowing the end users to do,” Govrin said. “The maintenance of the system is therefore not solely in the hands of the operator. It’s democratized for all users to teach to contribute and refine the system so it becomes more of the organization’s DNA.”

Kubiya has only just officially launched, but its DevOps-focused virtual assistant is already being used by major companies such as Aston Martin Lagonda Global Holdings Plc., Activehours Inc., and ZenBusiness Inc.

Watch Govin’s full interview to learn more about how Kubiya is reinventing DevOps:

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