As a pioneer of conversational AI for DevOps, Kubiya democratizes self-service for all users, improves workflows and increases business productivity
PALO ALTO, California, October 18, 2022 /PRNewswire/ — cubiathe leading conversational AI solution for DevOps teams, today announced that it has a $6M Seed round led by Hyperwise Ventures next to investors Pierre Lamond, Giora Yaron, and other. The round allows Kubiya to expand its go-to-market strategy, further expand its offering and ultimately redefine DevOps processes in companies of all sizes. Facilitating self-service capabilities across all enterprise functions relieves DevOps teams of the immense burden of managing day-to-day needs and empowers the entire workforce to solve problems regardless of technical expertise.
With 64% of IT leaders struggling to find skilled DevOps practitioners, existing operators are often overwhelmed to meet ever-evolving business needs. Everyday tasks like providing access to databases and storage buckets, looking at service logs and metrics, or answering pressing financial questions like how much a customer’s environment costs can get stuck in a virtual queue, hampering productivity and creating backlogs that affect affect the bottom line. Kubiya’s Conversational AI provides users in organizations with a self-service option, allowing them to express their intent in natural language and letting the virtual assistant take appropriate action by automating simple and tedious tasks. Kubiya’s solution can draw on data from multiple sources, contextualize each user request for fast, comprehensive results, and offload DevOps teams for more complex tasks that require human response—boosting productivity across the board.
“Business workforces don’t know what they don’t know, which is a barrier to a true self-service culture. This forces DevOps to stay involved at all times to manage the process and provide support. Facilitating a natural language interaction between humans and machines and translating their intentions into actions effectively eliminates operator dependency in the loop,” he said Amit Eyal Govrin, CEO and co-founder of Kubiya. “Kubiya’s unique approach is poised to transform the way companies hire, train, staff and work – especially as we move into the next generation of remote-first workforces – we’re literally re-engineering the unit economics of DevOps.”
Rather than forcing users to learn new processes, Kubiya doubles down on existing DevOps workflows by embedding the virtual assistant in familiar interfaces like Slack and Teams, a command-line interface, an elegant low-code editor, and APIs. This reinforces recent industry trends – such as B. Slack, which reduces context switching by embedding tools in the user interface – and takes it a step further. Kubiya introduces the concept of intent-based operations, leveraging Conversational AI to enable organizational users of all technical backgrounds to interact with the system in a natural way without having to rely on low-code or no-code. Users can easily interact with the virtual assistant in natural language to complete tedious tasks like employee onboarding and access requests, freeing DevOps teams to focus on more complex challenges.
“Until now, the handshake between man and machine was incomplete,” he says Robin Smith, CISO and Operations Manager at Aston Martin. “If engineering, operations, business and safety teams all met around a water cooler, they would speak to each other in their local language. Now, thanks to Kubiya, a machine can join that conversation and also converse in the same language. The ability of machines to communicate and respond to human language in the workplace has the power to change everything.”
“Kubiya’s virtual assistant is changing the way future DevOps will interact with users of their services,” he said Ben Omelchenko by Hyperwise Ventures. “From streamlining business processes to creating a new standard for DevOps around conversational development and cloud operations, Kubiya’s solution offers far-reaching benefits and we are very excited to be working with them on this journey.”
“Tackling last-mile bottlenecks like tracking down service owners, managing access controls, and provisioning new resources is quite an adventure,” said Daniel Jensen, director of security engineering at Earnin. “Kubiya’s approach of reducing tedious processes to natural language workflows while maintaining a good balance between security and operational agility is a game changer.”
Kubiya works with dozens of leading organizations including Aston Martin, Earnin, ZenBusiness and others. As the company expands its customer community, Kubiya’s conversational flows will be uniquely positioned to provide benchmarks and cross-company best practices that help shape industry standards.
Kubiya is paving the way for the next generation of Conversational AI for DevOps, where humans think and machines do the hard work. Co-founder of the CEO Amit Eyal Govrin and CTO Shaked Askayo in 2022, the company has 12 employees headquartered in Palo Alto and Tel Aviv. For more information visit: https://www.kubiya.ai/.
About Hyperwise Ventures
Hyperwise Ventures is a venture capital firm spearheading seed investments in cybersecurity and enterprise software. It invests in brilliant entrepreneurs with disruptive technologies. Visit – https://hyperwise.vc/.
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